Cancellation & Modification-Casecoc

Order Modification and Cancellation Policy

If you change your mind, please email us at [email protected] with your order number and the details of the modifications you would like to make. We will send you a confirmation once the modification or cancellation has been processed.

Please note the following:

1. Timeframe for Order Modifications or Cancellations

   • You can request to cancel or modify your order within 2 hours of placing it. After this period, the order will be locked for processing and cannot be changed or canceled.

2. Impact of Design Modifications on Delivery Time

   • If your order requires design adjustments, please note that this may delay your order's delivery. During holiday seasons, additional time may be needed for design modifications.

Important Reminder: Placing an order indicates your acceptance of all the terms outlined above.